Privacy Policy

1. Interpretation and Definitions

Interpretation
Words with capitalized first letters in this Privacy Policy carry specific meanings as defined below. These definitions apply consistently whether used in the singular or plural form. Understanding these terms is essential for clarity regarding your rights, our responsibilities, and the way we handle personal and business data while you use our Service.

Definitions

• Account: A unique profile created to access and utilize our Service. Your Account may contain personal, business, and AI project-related information, and allows you to interact with AI-powered tools, track project progress, and manage settings specific to your organization or business operations.
• Affiliate: Any entity that directly or indirectly controls, is controlled by, or is under common control with our Company. This ensures that data shared within trusted affiliates is handled with the same level of security and privacy as data stored within our organization.
• AI Data Inputs: Any information, assets, or materials you provide, including but not limited to business documents, marketing content, datasets, images, audio, video, or textual content, which may be processed using our AI tools. These inputs are essential for generating creative outputs, business insights, and predictive analytics tailored to your needs.
• Company: Refers to Globussoft.ai, the operator of the Service, responsible for implementing this Privacy Policy, maintaining data security, and ensuring compliance with relevant regulations.
• Cookies: Small text files or similar technologies placed on your Device to improve your browsing experience, remember preferences, monitor engagement, and support AI-powered functionalities.
• Country: Refers to the country in which Globussoft.ai is legally registered and operates, such as [Insert Country], which determines the applicable data protection laws.
• Device: Any internet-connected hardware, such as desktop computers, laptops, tablets, or smartphones, used to access our Service.
• Personal Data: Information that identifies, relates to, or could reasonably be linked to an individual, such as names, contact information, and business affiliations.
• Service: Refers to the digital platform, website, mobile applications, and AI-driven solutions provided by Globussoft.ai, designed to help businesses grow efficiently using AI technologies.
• Service Provider: A third-party company or individual engaged to support the delivery of our Service, including hosting, analytics, AI infrastructure, and marketing platforms. All Service Providers are bound by contractual obligations to maintain data confidentiality and security.
• Usage Data: Data collected automatically during use of the Service, such as interaction logs, device information, click patterns, and system diagnostics, used to enhance the Service and monitor system performance.
• You: The individual, company, or legal entity accessing or using the Service, including authorized representatives acting on behalf of a business.

2. Collecting and Using Your Data

We collect data in a structured and transparent manner to ensure your experience is safe, productive, and tailored to your business needs. We use data both for personalizing the Service and for delivering AI-driven insights that support business growth.

A. Personal Data
When you register, subscribe, or otherwise interact with our Service, we may collect personal and business-related details, including:

• Full Name and Contact Details: This includes email addresses, phone numbers, and business addresses, which allow us to communicate efficiently, provide Service updates, and deliver AI-generated insights.
• Company Information: Such as business name, industry sector, funding stage, team size, and operational details. This information helps us customize AI solutions for your business, ensuring recommendations are aligned with your growth stage and sector-specific needs.
• Payment and Billing Details: We collect billing and transaction-related information to process payments securely, manage subscriptions, and maintain accurate financial records in compliance with applicable laws.
• User Preferences and Account Settings: Your chosen preferences, notification settings, and other account configurations allow us to deliver a personalized experience.

Voluntary Data Submission: Any data you choose to share via forms, surveys, direct communications, or pilot programs contributes to refining our AI solutions, improving service offerings, and understanding your unique business requirements.

B. Business & AI Project Data
Since we provide AI-driven growth and creative solutions, we may collect and process project-specific data, including:

• Marketing Materials and Brand Guidelines: Assets you provide, including logos, content templates, or campaign copy, which our AI tools use to generate creative outputs, marketing recommendations, or predictive insights.
  
• Campaign-Related Assets: Images, text, audio, video, or structured datasets submitted for AI-powered analysis or creative generation.
  
• Feedback and Edits: Responses, modifications, or ratings on AI-generated content help our systems improve accuracy and tailor outputs to your specific objectives.
  

All AI Data Inputs are used exclusively to deliver your requested services. We will not use your data for AI model training outside your projects without explicit consent, ensuring confidentiality and proprietary protection.

C. Usage Data
To improve service quality, efficiency, and AI functionality, we automatically collect Usage Data, including:

• Device and Connection Information: IP addresses, browser types, operating systems, and device identifiers.
  
• Navigation and Interaction Logs: Pages visited, session duration, features accessed, and click patterns.
  
• Performance Metrics: System logs, crash reports, or diagnostics that help us monitor, troubleshoot, and optimize AI systems.

Usage Data helps us enhance Service reliability, detect technical issues, and maintain the overall quality and security of our AI-powered tools.

3. Tracking Technologies & Cookies

We employ cookies and other tracking technologies to ensure smooth functionality and optimize your experience:

• Essential Cookies: Required for core features such as login authentication, session management, and access to secure areas of the Service.
  
• Functional Cookies: Remember your preferences, settings, and personalized configurations to streamline interactions with our Service.
  
• Analytical Cookies: Track engagement, usage patterns, and system performance, allowing us to identify trends, optimize AI recommendations, and improve overall Service performance.
  
• Pixels & Beacons: Embedded on web pages or in emails to monitor interactions, campaign effectiveness, and user engagement with AI-generated outputs.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or personalized features of the Service.

4. Use of Data

The information we collect is used for legitimate purposes to support your business growth and ensure optimal Service delivery:

• Provide AI-Powered Services: Deliver AI-driven tools, insights, and solutions tailored to your business’s growth stage and funding needs.
  
• Support Recently Funded Businesses: Offer scalable AI solutions to help startups and newly funded companies accelerate marketing, operations, and creative strategies.
  
• Personalize Experiences: Provide content, dashboards, recommendations, and communications tailored to your preferences and business objectives.
  
• Manage Accounts and Billing: Maintain secure accounts, handle transactions, subscription management, and related financial operations.
  
• Communicate Updates and Offers: Share promotional messages, newsletters, AI insights, or updates on new features (with an opt-out option).
  
• Monitor System Performance: Detect technical issues, resolve errors, and ensure smooth operation of AI tools and services.
  
• Ensure Compliance: Fulfill legal, regulatory, or contractual obligations related to data protection, payments, or business operations.
  
• Maintain Security: Prevent unauthorized access, protect AI project data, and safeguard both personal and business information.

Through these practices, we aim to provide a transparent, secure, and efficient environment for businesses leveraging AI to grow, innovate, and streamline operations.

5. Sharing Your Data

We value your privacy and want to be transparent about when and how your data may be shared. We do not sell, trade, or rent your personal or business information to third parties for marketing purposes. However, there are certain situations in which we may share information to provide our services effectively, comply with legal obligations, or facilitate business operations. These include:

With Service Providers:
To deliver our AI-driven solutions, we may engage trusted third-party service providers. This can include companies providing secure hosting, cloud infrastructure, AI processing, analytics, technical support, and payment processing. These providers are bound by strict contractual obligations to maintain confidentiality and protect your data, ensuring it is used only for the purposes outlined in this Privacy Policy.

With Affiliates and Business Partners:
In certain cases, we may collaborate with our affiliates or strategic business partners to provide integrated services. For example, a partner may help us optimize AI-driven marketing campaigns, provide technical infrastructure, or assist with customer support. All such sharing is strictly regulated under privacy agreements that mandate the same level of protection and confidentiality as maintained by our Company.

In Business Transfers:
In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal and business data may be transferred as part of the transaction. In such cases, the receiving entity will assume the same privacy obligations described in this Privacy Policy, and we will ensure continuity of data protection measures.

With Legal Authorities:
We may disclose your data to comply with legal requirements, such as responding to valid subpoenas, court orders, or government investigations. Additionally, data may be shared if necessary to protect the safety, rights, or property of our Company, our clients, or others, including preventing fraud or security breaches.

With Your Consent:
In some cases, we may share your personal or business data for purposes not explicitly described in this Privacy Policy. This will always be done with your prior, informed consent, and you will have the ability to revoke consent at any time.

These measures ensure your data is shared only when necessary, responsibly, and in a secure manner, while upholding your trust in our AI-powered services.

6. Data Retention

We retain personal and business-related information only as long as necessary to provide services, meet contractual obligations, or comply with applicable laws. Specifically, data retention may serve the following purposes:

• Service Delivery: Ensuring that your accounts, projects, and AI-generated outputs remain accessible and functional.
  
• Ongoing Projects or Partnerships: Maintaining necessary records for active campaigns, collaborations, or client engagements.
  
• Legal Compliance: Retaining information required by law, such as tax records, financial statements, or regulatory filings.
  

When data is no longer needed for legitimate purposes, we securely delete or anonymize it in accordance with industry standards. Data anonymization ensures that information cannot be traced back to an individual or business while still allowing for aggregate analysis to improve our AI systems and services.
By limiting data retention to necessary periods, we reduce the risk of unauthorized access and enhance overall data security for our clients and users.

7. International Data Transfers

Since our services are delivered through a global digital platform and supported by international AI infrastructure, your information may be processed in countries outside your home jurisdiction. International data transfers are conducted with strict adherence to applicable data protection laws.
To ensure security and compliance, we implement the following measures:

• Standard Contractual Clauses (SCCs): Legally binding agreements with service providers that guarantee adherence to international data protection standards.
  
• Data Encryption: All data is encrypted both in transit and at rest using industry-standard protocols to prevent unauthorized access.
  
• Access Controls: Only authorized personnel or third-party service providers have access to data required to perform their tasks, and access is strictly monitored and logged.

These practices ensure that, even when data crosses borders, your personal and business information remains protected with the highest standards of security and confidentiality.

8. Deletion of Your Data

You have the right to request deletion of your personal and business information at any time. This includes AI Data Inputs, account details, and usage data. Data may only be retained when necessary for specific, legally or operationally justified purposes, such as:

• Legal or Regulatory Obligations: For instance, maintaining records required for tax, accounting, or corporate compliance purposes.
  
• Fraud or Security Prevention: Retaining information to detect, prevent, or respond to fraudulent activity or security threats.
  
• Contractual or Dispute Resolution: Ensuring that ongoing obligations, claims, or legal matters can be properly managed.

Upon receiving a valid deletion request, we will promptly remove or anonymize the relevant data, except where retention is mandated by law or essential for legitimate operational reasons. This ensures that you retain control over your information while allowing us to continue serving your business safely and effectively.

9. Security of Your Data

We prioritize the security of your personal and business information and implement multiple safeguards to prevent unauthorized access, loss, or misuse. These include:

• Encryption Protocols (SSL/TLS): All communications between your device and our servers are encrypted to protect data during transmission.
  
• Access Controls and Monitoring: Strict internal policies limit access to sensitive information only to personnel who require it for legitimate business purposes.
  
• Regular Security Assessments: Periodic vulnerability testing, audits, and monitoring help identify and mitigate potential risks.
  
• Data Backup and Recovery: Routine backups ensure data integrity and support disaster recovery processes.
  

While we implement advanced security measures, no method of data storage or transmission can be guaranteed to be completely secure. We encourage you to:

• Use strong, unique passwords for your accounts.
• Avoid sharing login credentials.
• Log out of accounts when not in use.
• Notify us promptly of any suspicious activity.

10. Children’s Privacy

Our Service is intended exclusively for businesses and individuals using AI-driven solutions for professional growth. It is not directed to children under the age of 13 (or the minimum age required by local law). We do not knowingly collect information from children.

If a child under the minimum age has provided data through our platform inadvertently, please contact us immediately. We will take swift action to remove any information related to the child and ensure compliance with applicable regulations.

By restricting the Service to business users, we ensure that data collection remains relevant, secure, and compliant with privacy laws, protecting both users and their organizations.

11. Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before engaging with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected by updating the “Last Updated” date. In case of material changes, we may notify you directly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal or business information is collected, used, or stored, please contact us. 

Our dedicated team is committed to addressing all privacy-related inquiries promptly and transparently. You can contact us via email, visit our office for written correspondence, or access support and additional resources through our website. We take your privacy seriously and will work diligently to resolve any concerns, provide guidance, and ensure your data is handled in accordance with this Privacy Policy.

📧 Email: [email protected]
📍 Address: [Insert Business Address]
🌐 Website: www.globussoft.ai