Terms and Conditions

Welcome to Globussoft.ai (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platforms, applications, tools, consulting, and all AI-powered services we provide (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms, along with our Privacy Policy and any additional agreements that may apply to specific services. If you do not agree, you must stop using Globussoft.ai immediately.

These Terms form a legally binding agreement between you and Globussoft.ai Private Limited. Please read carefully.

1. Acceptance of Terms

By accessing, browsing, or using our Services—including AI consulting, enterprise subscriptions, API integrations, or development solutions—you confirm that:

• You have read, understood, and accepted these Terms.
  
• You agree to comply fully with the obligations set forth here.
  
• You have the legal authority to bind yourself or, if acting on behalf of a business or institution, to bind that organization.
  
• Your continued use of the Services constitutes ongoing acceptance of any changes or updates we may make to these Terms.

We reserve the right to modify, revise, or update these Terms at any time. Such changes will be effective immediately upon posting on our website, with the updated “Last Updated” date clearly indicated at the top of the page. You are responsible for reviewing these Terms periodically to stay informed of updates. Continued use of the Services after changes are posted signifies your agreement to the revised Terms.

2. Eligibility

• You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services.
  
• If you are using our Services on behalf of a company, organization, or institution, you represent and warrant that you have the authority to enter into these Terms on its behalf.
  
• You must ensure your use of the Services complies with all applicable local, national, and international laws and regulations, including data privacy and export control laws.
  
• If we determine that you are ineligible, have misrepresented your identity, or are using the Services in violation of applicable laws, we may suspend or terminate your access without prior notice.

3. Account Registration

Some of our Services—such as enterprise dashboards, developer APIs, or managed AI solutions—require account creation. By registering for an account, you agree to:

• Provide accurate, current, and complete information during registration.
  
• Maintain and promptly update your information as necessary to keep it accurate.
  
• Keep your login credentials (username, password, API keys) secure and confidential.
  
• Notify us immediately if you suspect any unauthorized use of your account or a security breach.
  
• Accept full responsibility for all activities conducted under your account, whether by you or others.

We reserve the right to suspend, restrict, or terminate accounts that:

• Provide false or misleading information.
• They are suspected of unauthorized, fraudulent, or abusive activity.
• Remain inactive for extended periods.

4. Services Offered

1. Globussoft.ai provides advanced AI-powered enterprise solutions designed to optimize workflows, improve decision-making, and accelerate innovation. Services include but are not limited to:
   • Artificial Intelligence Solutions: AI consulting, custom large language models (LLMs), integration of AI into mobile applications and software systems, and intelligent data pipelines.
     
   • Generative AI: AI agents, LLM-powered chatbots, prompt engineering, model fine-tuning, GPT-based integrations, and AI model replication for specialized use cases
     
   • Data Engineering: Data analytics, creation of ETL (Extract, Transform, Load) pipelines, scalable data warehouses, and high-quality data annotation.
     
   • DevOps & AIOps: Automation of development pipelines, AI-powered infrastructure observability, and site reliability engineering.
     
   • Development Services: Mobile app development, enterprise-grade software engineering, product development, and staff augmentation.

   We reserve the right, at our discretion, to expand, modify, limit, or discontinue Services without prior notice.

5. User Conduct

You agree to use our AI-powered Services responsibly, ethically, and in compliance with applicable law. Prohibited behavior includes but is not limited to:

• Legal and Ethical Violations: Engaging in activity that infringes upon intellectual property rights, violates local or international laws, or breaches contractual obligations.
  
• Harmful Uses: Using Services to spread misinformation, engage in harassment, perpetrate fraud, conduct phishing or cyberattacks, or create malicious software.
  
• Unauthorized Actions: Attempting to reverse-engineer, copy, decompile, or extract source code, AI models, or proprietary algorithms.
  
• Restricted Use Cases: Misusing Services in high-risk or harmful contexts, such as:
  • Developing autonomous weapons or surveillance systems intended to harm.
    
  • Creating deepfakes, impersonations, or deceptive media without informed consent.
    
  • Conducting illegal data collection, privacy violations, or other unethical applications of AI.

Violation of these rules may result in suspension, permanent termination, or legal action, at our sole discretion.

6. AI-Specific Disclaimers

As our Services are powered by artificial intelligence systems, the following disclaimers apply:

• Our AI models are trained on large, diverse datasets. However, we do not guarantee that outputs are 100% accurate, complete, unbiased, or error-free.
  
• AI-generated recommendations, predictions, or insights are provided “as is” and should not be considered professional, legal, financial, or medical advice.
  
• You remain fully responsible for reviewing, validating, and applying AI outputs before relying on them in decision-making.
  
• Globussoft.ai shall not be held liable for damages, losses, or consequences arising from reliance on AI-generated outputs without proper verification.

7. Intellectual Property Rights

• All technology, algorithms, AI models, datasets, APIs, frameworks, and software developed or deployed by Globussoft.ai remain the exclusive intellectual property of the Company.
  
• Our logos, trademarks, design elements, and branding are protected by copyright and trademark laws.
  
• We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for authorized purposes only.

You may not:

• Copy, reproduce, modify, or resell our software, AI models, or proprietary content without explicit written authorization.
• Claim ownership or rights over AI tools, models, or datasets licensed for your use.
• Use the Globussoft.ai name, logo, or branding without prior written consent.

Any unauthorized use of intellectual property will be considered a violation of these Terms and may result in legal action.

8. Client Data & Confidentiality

At Globussoft.ai, we recognize that data is the backbone of every AI-driven solution. We treat client data with the utmost respect and care, ensuring transparency and accountability in every stage of its use.

When you engage with our Services, you retain complete ownership of all data you provide to us. This includes datasets, documents, customer information, or any other content shared for the purpose of training, integration, deployment, or consulting. We will never claim ownership of your proprietary datasets unless a separate written agreement is made as part of a custom project.

By submitting data, you grant Globussoft.ai a limited, non-exclusive license to use the information solely to deliver the Services you have contracted. This means your data may be used for tasks such as training AI models, integrating systems, building workflows, or conducting analytics—but never beyond the agreed purpose.

We implement strict confidentiality practices and enterprise-grade security measures to safeguard your sensitive information. Access to client data is strictly limited to authorized personnel under confidentiality agreements. Encryption, access controls, and monitoring protocols are applied to prevent misuse, loss, or unauthorized disclosure.

Once the contracted Services are completed, your data is either returned, securely deleted, or retained only to meet compliance requirements. We commit to never repurposing, selling, or exploiting client data for unrelated projects.

9. AI Outputs & Limitations

Globussoft.ai uses advanced artificial intelligence and machine learning technologies to provide you with solutions that assist in decision-making, automation, and business growth. However, it is important to understand the inherent limitations of AI models.

AI-generated outputs are probabilistic in nature. This means they are based on patterns, statistical predictions, and training data, and while they can provide valuable insights, they cannot guarantee complete accuracy. Outputs may occasionally contain biases, errors, or incomplete information due to the quality of training data or model constraints.

You acknowledge that all AI outputs are intended for informational and assistive purposes only. They are not substitutes for professional, medical, legal, financial, or business advice. Any decision made based on AI recommendations should be carefully reviewed and validated by qualified professionals in your organization.

Globussoft.ai cannot be held responsible for damages, losses, or negative outcomes arising from sole reliance on AI-generated outputs. The responsibility for verifying accuracy, relevance, and appropriateness of the outputs before applying them in production remains with you, the client.

10. Payment, Fees, and Subscriptions

Certain Services offered by Globussoft.ai, including but not limited to consulting, AI integration, data processing, and software licenses, may be provided on a subscription, project-based, or license fee structure.

• Payments must be made according to the terms specified in your order confirmation, service agreement, or invoice.
  
• Fees are generally non-refundable, except where explicitly stated in writing. For example, in cases of service-level failures explicitly guaranteed in your contract, a refund or service credit may apply.
  
• Late, partial, or failed payments may lead to suspension or termination of Services. Globussoft.ai reserves the right to restrict access until payments are cleared.

All financial obligations, including taxes, charges, and transaction fees, are the client’s responsibility unless otherwise agreed. Continued use of our AI-driven Services requires compliance with these payment terms to ensure uninterrupted delivery.

11. Third-Party Tools and Integrations

To deliver powerful and scalable AI solutions, Globussoft.ai may integrate its Services with third-party APIs, Large Language Models (LLMs), cloud providers, and other software tools.

While these integrations enhance functionality and efficiency, it is important to note that Globussoft.ai does not control or guarantee the accuracy, reliability, or availability of third-party services. Each third-party provider operates under its own terms of service and privacy policies, which you are encouraged to review before use.

We are not liable for service interruptions, inaccuracies, or policy changes that arise from third-party integrations. By using our Services, you agree to comply with the respective policies of these external providers.

12. Suspension & Termination

Globussoft.ai reserves the right to suspend or terminate your access to Services under specific conditions. This may occur if you:

• Breach the Terms & Conditions outlined in this document.
• Misuse AI technology in ways that are unethical, harmful, or prohibited by law.
• Fail to meet payment obligations.
• Engage in activities that violate applicable regulations.

In the event of termination:

1. Your access to Services, accounts, and tools will be revoked.
   
2. Any unpaid fees or outstanding invoices remain payable in full.
   
3. Client data may be retained for limited periods only as required by law, regulatory compliance, or technical support needs.

Termination does not relieve you of financial obligations incurred before suspension or cancellation.

13. Warranties & Disclaimers

Globussoft.ai provides its Services strictly on an “as is” and “as available” basis. While we employ advanced technologies and best practices, we cannot guarantee absolute perfection or uninterrupted service.

We make no warranties that:

• AI models will always generate error-free, unbiased, or completely accurate results.
• Services will be uninterrupted, timely, or free from technical issues.
• Third-party integrations, APIs, or LLMs will remain compatible or available indefinitely.

You expressly agree that the use of our AI-powered Services is at your sole risk. Globussoft.ai disclaims liability for issues, including but not limited to reliance on AI-generated outputs, downtime, third-party service failures, or unexpected system behavior.

14. Limitation of Liability

To the maximum extent permitted by law, Globussoft.ai shall not be liable for indirect, incidental, or consequential damages. This includes, but is not limited to, loss of profits, data, business opportunities, goodwill, or reputational damage resulting from the use or inability to use our Services.

In cases where liability is established, the maximum amount payable by Globussoft.ai will not exceed the fees paid by you for the specific Service that directly caused the claim. This limitation ensures a balanced approach between risk management and service affordability.

By using our AI-powered Services, you acknowledge these limitations and agree that Globussoft.ai cannot be held responsible for outcomes outside of its reasonable control.

15. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Globussoft.ai Private Limited, along with its affiliates, directors, employees, contractors, partners, and agents, from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) that may arise as a result of:

15.1 Misuse of Services

• If you use our AI-powered Services in ways that violate these Terms, applicable laws, or ethical guidelines, you will be solely responsible for any resulting damages or claims.
  
• Misuse may include unauthorized data processing, creation of harmful AI applications, or attempts to manipulate or exploit the outputs generated by our systems.

15.2 Violation of Terms

• Any breach of obligations under these Terms, including non-compliance with data protection, intellectual property rights, or responsible AI use, will trigger indemnification responsibilities.

15.3 Third-Party Claims

• You are responsible for defending against any third-party claims arising out of your use of AI outputs, integration of Services, or unlawful activities conducted using Globussoft.ai’s technology.
  
• This includes claims related to copyright infringement, privacy violations, reputational harm, or damages caused by reliance on AI-generated content.

By agreeing to indemnification, you acknowledge that Globussoft.ai provides advanced AI tools that require responsible handling and that ultimate accountability lies with the end-user.

16. Confidentiality & Non-Disclosure (Enterprise Clients)

Globussoft.ai understands the critical importance of confidentiality when handling enterprise projects involving AI development, data engineering, and consulting engagements. Both parties agree to uphold strict confidentiality standards regarding sensitive information shared during the course of collaboration.

16.1 Definition of Confidential Information

• Confidential information includes, but is not limited to, business strategies, technical documents, proprietary datasets, algorithms, financial details, trade secrets, and project roadmaps exchanged between the parties.

16.2 Non-Disclosure Obligations

• Neither party shall disclose, share, or disseminate confidential information to any third party without prior written consent, unless disclosure is mandated by applicable law, court order, or regulatory authority.
  
• Confidentiality obligations remain binding even after the termination of the project or contract.

16.3 Security Measures

• Globussoft.ai employs encryption, restricted access, and secure communication protocols to protect client data and confidential material during AI-driven engagements.

This ensures that sensitive intellectual property and business knowledge are safeguarded while leveraging AI solutions for enterprise growth.

17. Compliance & Responsible AI Use

Globussoft.ai emphasizes the importance of deploying artificial intelligence responsibly, ethically, and in compliance with all relevant legal frameworks. As a client, you agree to:

17.1 Legal Compliance

• Ensure that AI applications built or deployed using Globussoft.ai’s technology comply with applicable data protection laws, consumer protection regulations, intellectual property laws, and export restrictions.

17.2 Ethical Standards

• You must not use our AI Services in ways that promote misinformation, violate human rights, enable surveillance without consent, or compromise safety.
  
• Restricted use cases include, but are not limited to:
  
  • Development of autonomous weapons.
  • Unauthorized biometric surveillance.
  • Creation of deepfakes or impersonation tools without consent.
  • Use of AI for discriminatory practices.

17.3 User Responsibility

• Clients remain responsible for the end-use of AI-powered outputs. Globussoft.ai provides tools and models, but the decision to apply them in production environments rests with you.

By agreeing to these Terms, you commit to ensuring that AI is applied in ways that contribute positively to society while minimizing potential risks.

18. Governing Law & Dispute Resolution

18.1 Applicable Law

• These Terms are governed and interpreted in accordance with the laws of India, without regard to conflict of law provisions.

18.2 Jurisdiction

• Any legal disputes shall fall under the exclusive jurisdiction of the courts in Bengaluru, India.

18.3 Dispute Resolution Process

• Before initiating formal litigation, both parties agree to make reasonable efforts to resolve disputes through good-faith negotiation or mediation.
  
• Mediation allows for a collaborative and less adversarial approach to resolving disagreements, especially relevant in complex AI-related projects where technical clarification may be required.

By accepting these Terms, you acknowledge that disputes will be handled fairly and transparently, with legal recourse available only after attempts at amicable resolution.

19. Severability

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law by a court of competent jurisdiction, such provision shall be severed. The remainder of the Terms will continue in full force and effect.

This ensures that the validity of the agreement is preserved even if one section becomes unenforceable. It also reinforces that each clause of the Terms stands independently to maintain the overall enforceability of our agreement.

20. Entire Agreement

These Terms, together with the Privacy Policy, Service Orders, Enterprise Contracts, and any additional agreements executed between you and Globussoft.ai, constitute the complete and exclusive agreement governing your use of our Services.

This agreement supersedes any prior negotiations, proposals, or oral/written communications. No verbal or informal assurances shall be binding unless incorporated into a signed contract.

By accepting these Terms, you acknowledge that all obligations, rights, and responsibilities regarding the use of our AI-powered Services are fully captured within this agreement.

21. Contact Us

We value transparency and open communication. For any questions, clarifications, or legal inquiries regarding these Terms, you may contact us through the following channels:

Globussoft.ai Private Limited
[Insert Registered Business Address]
Email: [email protected]
Phone: [Insert Contact Number]

We are committed to responding to legitimate inquiries in a reasonable timeframe, ensuring that clients receive the necessary guidance regarding the use of our Services, AI ethics, compliance standards, or contractual obligations.